Client Overview

An American corporation specializing in selling recreational vehicles, recreational vehicle parts and camping supplies to help RV owners enjoy traveling, as well as help maintaining and protecting their investment.

The Challenge

With over 100 locations (and growing), it had become difficult to support multiple locations with the tools required to run their business. The demand continued to grow and the ability to centralize the purchasing and distribution had become crucial to support the future growth plans.

The Solution

The Stevens Group introduced a custom-built SG OnDemand ordering site developed to the needs of both the corporate office and each individual retail location. The site was designed to be user friendly and prioritized to provide the items that are frequently required by each location. All shipping requirements had been pre-programmed for each location so that the time spent in ordering could be minimalized, and with the destination requirements taken out of the user’s control, it eliminated errors.

The Results

All locations have access and use the system daily to manage their business communication needs. The site has proven to save time, eliminate errors, provide cost efficiencies, and provide the corporate location with a reporting dashboard for inventory control and reporting.